⚠️ Please note: troubleshooting must be completed by qualified personnel or a licensed electrician for safety and warranty compliance.
Having trouble with startup, noises, or voltage inconsistencies? Our step-by-step video walkthroughs and helpful maintenance checklist can get your Phoenix Phase Converter back up and running fast.
Common Issues & Fixes
- Converter won’t start or just growls: Check for voltage drop on the supply line.
- Excessive vibration or noise: Inspect mounting stability, dust/contaminants, and load spec compatibility.
- Breaker trips or fuses blow: Look for short circuits or incorrect fuse/wire sizing.
- Voltage imbalance: Ensure wiring aligns with converter type and contact Phoenix support if uncertain.
Maintenance Tips
- Inspect for dust, loose wires, or discoloration regularly.
- Verify fuses/breakers are sized correctly for your load.
- Keep the unit in a clean, well‑ventilated area.
- Listen for unusual sounds—buzzing, chattering, or grinding.
- Replace capacitors at the first sign of wear or damage.
- Maintain a simple log of maintenance actions and inspections.
- Occasionally schedule a check‑up with a licensed technician.
Still having trouble? Our expert team is here to help. Reach out anytime:
📧 phoenixphaseconverters@gmail.com · 📞 (800) 417‑6568