This Privacy Policy describes how www.phoenixphaseconverters.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Sharing and Disclosure

Phoenix Phase Converters respects your privacy. We do not sell, share, or rent your personal information to third parties for their marketing purposes.
We may only disclose personal data in the following limited situations:

• When required by law or to comply with a valid legal process;

• To trusted service providers who assist in operating our website or conducting business, under strict confidentiality agreements; or

• To protect our rights, property, or safety, or that of our users and others.

In all cases, Phoenix Phase Converters does not share your personal information without your consent except as described in this policy.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at phoenixphaseconverters@gmail.com or by mail using the details provided below:

Applied Industrial Motors, LLC, 1620 East El Camino Drive, Phoenix AZ 85020, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify
• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Order information
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify.
• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Customer support information
• Purpose of collection:
• Source of collection:
• Disclosure for a business purpose
• Personal Information collected
• Purpose of collection: to provide customer support.
• Source of collection: collected from you
• Disclosure for a business purpose
• Personal Information collected: 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

SMS Terms & Conditions

 
Product Description
By providing your mobile phone number, you consent to receive SMS messages from Phoenix Phase Converters related to phase converters, transformers, and order updates.
 
Message Frequency (use whichever matches the submission in the registration form)

• Message frequency may vary.

   

Message and Data Rates
Standard message and data rates may apply.
 
Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
 
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at glen@phoenixphaseconverters.com.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

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