Phoenix Phase Converters Phoenix Phase Converters Phoenix Phase Converters
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Phase Converter Support Request

Please complete all fields to help our technicians diagnose your issue quickly.

⏱️ Most requests answered within 2 hours.
Prefer to talk to a technician?
📞 For installation or support call 602-962-8859
The more information and photos you provide, the faster we can get your converter back up and running or help with your installation.
💡
Helpful Tip Please have your order number, basic voltage readings, and clear photos of your installation ready before you start.
1 Order Info
2 Issue
3 Electrical
4 Load Equipment
5 Photos
6 Installer & Certification
1 Order Information
2 Issue Description
3 Electrical Specifications & Utility Service Info
Measure at the phase converter input while you attempt to start it.
Motor Connection Details
Transformer / Disconnect
Phase Converter Start-up Process / Power Failure Prevention
4 Load Equipment Information

List all equipment powered by this phase converter. Include HP rating and type of equipment (CNC, mill, lathe, compressor, etc.).

5 Installation Photos
📷 Click to upload
Show the converter, panel, and nearby equipment.
📷 Click to upload
Show wiring and terminations clearly.
📷 Click to upload
Zoom in so we can read breaker size and rating.
📷 Click to upload
Show the motor terminal box and conductor labels.
6 Installer Information, Extended Plan & Certification
Electrician / Installer Information
Extended Protection Plan
Customer Certification
Additional Information
Best Contact Information
✓

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